Terms of Service

1. Acceptance of Terms

By accessing or using Departed at https://departedguide.com (the “Site”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Site.

2. Description of Service

Departed is a directory and lead generation service that helps consumers find and compare funeral service providers. We provide listings, contact information, and inquiry forms to connect consumers with providers.

We are not a funeral service provider. We do not provide, endorse, or guarantee any funeral services. All services are provided directly by the listed businesses.

3. Lead Generation Disclosure

Departed operates as a lead generation service. When you submit an inquiry through our Site:

• Your information may be shared with one or more funeral service providers in your area.
• We may receive compensation from providers for referrals and leads.
• Providers listed on our Site may pay for enhanced placement (premium listings).
• The order or prominence of listings may be influenced by commercial relationships.

4. FTC Funeral Rule Notice

Under the Federal Trade Commission (FTC) Funeral Rule, funeral providers are required to provide itemized price lists to consumers. We encourage you to request and review price lists from any provider before making purchasing decisions. Departed does not have access to provider pricing and is not responsible for the accuracy of any pricing information displayed on the Site.

5. Accuracy of Information

While we strive to maintain accurate and up-to-date listings, business information (names, addresses, phone numbers, services) is sourced from public data and may not always be current. We do not verify the licensing status, credentials, or quality of listed providers.

You should independently verify any information before making decisions based on our listings.

6. User Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Submit false, misleading, or fraudulent inquiry forms.
• Attempt to scrape, harvest, or collect data from the Site using automated tools.
• Interfere with or disrupt the Site or servers connected to the Site.
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity.

7. Intellectual Property

The Site and its original content (excluding user-submitted content and publicly sourced business data) are the property of Departedand are protected by applicable intellectual property laws.

8. Disclaimer of Warranties

The Site is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

We make no warranties or representations about the accuracy, completeness, or reliability of any content on the Site, including business listings and reviews.

9. Limitation of Liability

To the fullest extent permitted by law, Departed shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, your reliance on any information obtained from the Site, or any interactions with funeral service providers found through the Site.

10. Indemnification

You agree to indemnify and hold harmless Departed and its operators from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

11. Third-Party Links

The Site may contain links to third-party websites, including funeral provider websites. We are not responsible for the content, privacy practices, or availability of these external sites.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Site after changes are posted constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law principles.

14. Contact Us

Questions about these Terms? Contact us at: legal@departedguide.com